Work with us
Thank you for your interest in working with us. There are a number of ways you can become a part of the 360Giving community.
Grantmakers, groups of funders, policymakers, and researchers
We offer a wide range of bespoke data support services for grantmakers, groups of funders, policymakers, and researchers.
Current vacancies
Helpdesk Assistant
£29,742 per annum, permanent, remote working with regular travel to London
We are looking for an organised and proactive Helpdesk Assistant to join our friendly Helpdesk team in supporting our engaged community of publishing grantmakers and data users. This involves acting as first-line support to grantmakers who publish their data using the 360Giving Data Standard and people who want to use grants data, responding to enquiries via email and telephone, providing guidance and supporting the smooth running of our Helpdesk function.
This customer-facing and hands-on role will play a crucial part in maintaining high-quality services and support for our target audiences and key stakeholders. This new post reports to the Head of Support and Services and is ideal for someone who enjoys working with data and has a passion for providing customer support and sharing their knowledge with others.
Closing date: 5pm, Tuesday 28th October 2025
Interview date for shortlisted candidates: Thursday, 13th November 2025 on Zoom
Note: this is a remote-based role requiring regular travel to London.
All applicants must be UK based and within commutable distance to London, and be a UK Citizen or have the right to work in the UK for at least 2 years.
No agencies please.
Individuals and recruitment agencies
We kindly ask you to not contact us with prospective CVs, or if you represent an agency. As a small charity, we work hard to limit the number of enquiries we receive so we can focus our attention on supporting as many people as possible to publish and use grants data.
Subscribe to our newsletter to be notified of future opportunities. You’ll get a curated digest of news, upcoming events, and tools.
Suppliers
We are not currently tendering any services.
We are a small charity with tight budgets, please be aware that any cold approaches will be marked as spam.